MANAGING CONFLICT IN THE WORKPLACE
When people work together conflict is often unavoidable, because of differences in work goals and personal styles. Handling conflict in the workplace can be very challenging especially for team leaders. Our natural inclination is ‘flight or fight”.
This course is designed to equip participant with correct techniques to successfully manage and resolve conflicts in a mutually acceptable way at any work situation. This is a highly practical course that involves scenario building and role plays.
Programme also available as in-plant. Fee: Negotiable
IMPACT CONSULTING