Advanced Supervisory Skills
This course has been developed to meet the needs of senior supervisors who handle more complex roles and responsibilities at work. Such people are expected to manage and coordinate the jobs of other supervisors and are usually leaders of large teams or co-ordinate jobs across functions. Learning Objectives: Participants will: Understand the roles and […]
Advanced Supervisory Skills
This course has been developed to meet the needs of senior supervisors who handle more complex roles and responsibilities at work. Such people are expected to manage and coordinate the jobs of other supervisors and are usually leaders of large teams or co-ordinate jobs across functions.
Diversity and Inclusiveness at Work
The work place today has become more diverse. In some organizations there are about four generations working together. Conflicts often arise as a result of different expectations, values, perception, culture, competence and attitude.
This course has been designed to enable people at all levels in the organization to understand cultural diversity and how to work together despite their differences. The course focuses on how organisations can use cultural integration, diversity and inclusiveness as tools for competitive advantage in a modern workplace.
Supervisory Skills Development
When employees are promoted to supervisory positions, their success depends on how quickly they learn people management skills to complement their technical knowledge. This unique “How to” course provides new and experienced supervisors with practical skills needed to lead their teams to success.
Effective Interpersonal Skills
To achieve desired results in a diverse workplace, all employees need to develop better interpersonal skills with the various people they interact with. In this programme, participants will learn about their behaviour and its effect on others. They will also learn about how others perceive them, their strength and weakness and be able to develop a flexible style in relating with co-workers and other people.
Business Writing and Communication Skill
Modern supervisors and managers write reports frequently. This course will take participants through a step by step process of planning and writing a report to ensure easy understanding by the reader.
EFFECTIVE PRESENTATION & PUBLIC SPEAKING SKILLS
The ability to make good presentation will empower you to persuade various stakeholders and win profitable businesses for your organisation. This course will take you through the process of preparing, delivering and managing successful presentations. Each participant will have an opportunity to make series of presentations to an audience.
The recorded presentations including audience and tutor feedback will be given to participants as take away.
Design Thinking and Innovation
There is abundant evidence that highly successful companies innovate continuously because of their culture of design thinking. When done right, this thinking links inspiration and passion to execution and delivery quality products and services.
By applying design-cantered approach, people will conceive radically innovative solutions that give their organization a competitive edge in their industry.
Sharpening Negotiation Skills
This course is designed to sharpen participant skills and their understanding of the negotiation process. Negotiation has become an essential skill for people at work, especially those who have to bargain on behalf of their organisations. This practical course would enable participants master the negotiation techniques and obtain better outcomes consistently.