Office Management and Administration Skills
The office administrator’s job has become more complex, thus requiring new range of approach for operating an efficient office and building an effective support team. This course is designed to fill the skills gap experienced by most administrative assistants and office managers. Participants will leave the Course equipped with skills to improve their performance and achieve seamless execution of their functions.
Project Leadership Course
Success at managing projects requires conceptual depth, technical skills and ability to influence superiors and associates alike. The job of a project leader is to deliver on stated terms of quality, cost and time; therefore, as teams experience resource constraints and go through developmental stages, leaders must confidently muster support required for success.
Obtaining management and cross functional support, managing communication and inevitable conflict are key success factors.
ADVANCED MANAGEMENT & ADMINISTRATIVE COURSE FOR SECRETARIES& PAS
This course prepares senior secretaries and PA’s for career change into supervisory, managerial and administrative positions. It will also enable participants manage stakeholders and their bosses who are likely to be General Managers and Directors, anticipate their needs and help run their offices smoothly and efficiently.
Protocol and Travel Management
Best practice protocol services are delivered in deliberate observance of extant norms and modern rules of engagement. A Protocol officer should possess the knowledge, skills and attitude required for processing the right documents at the right time and in the right place supported with efficient logistics as this constitute prime requirements for achieving business goals.
This course will provide participants with practices that are coherent and in-line with international best practices.
Bid and Tender Management
Expanding business opportunities often requires writing formal proposals in response to tenders. This course teaches how to deliver high quality bids within strict timescales, and effectively manage them in accordance with the tender specifications. The whole bid cycle will be examined; tools to help you analyse the requirements, pull together resources and develop outstanding bid will be provided.
Management and Business Skills for Secretaries
The changing nature of business and pressure for results mean more responsibilities for the secretary in addition to the traditional roles. This course is designed to prepare the secretary and executive assistant to meet the expectation and dynamics of the modern workplace.
Strategic Planning and Implementation
Sound management of every organisation should entail the exploration of emerging issues in the local and global economy to strengthen the firm’s strategic objectives or help set new ones. Managers should acquire framework for successful analysis and plan implementation
This workshop will provide the process, tools and skills to help participants prepare well thought out competitive strategic plans.
How to Prepare a Business Plan
A business plan is a formal statement of a set of business goals, the reason why they are believed to be attainable, and the plan for reaching those goals. We provide a frame work and guide simple enough for every manager to use. Applying do as you go methodology, participants will leave with the confidence to prepare complete business plan.
Business and Sales Performance Conference
The sales performance conference focuses on the relative efficiency and effectiveness of sales operations and provides opportunity to review, learn, interact, build trust and engender commitment among the sales force.
We offer support that ensures rational and creative response to sales challenges using diagnostic tools, relevant experience and expertise.