For effectiveness, organisational problems must be solved at points of occurrence. Equipping people to tackle and resolve problems as they occur prevents crises situations and wastage of vital resources. This intensive and practical course examines rational and creative approaches to problem solving and decision making which are easily applicable and result in outstanding success.

Learning Objectives

Participants will

Define problems more precisely

Use a systematic approach to decision making

Use analytical tools

Become more innovative in the work place

Identify decision types and factors affecting them

Learning Contents

The creative problem-solving framework

Structured and ill-structured problems

Defining problems

Types of problems

Root cause analysis

Brain storming and prioritization techniques

Defining Creativity

Linear vs. Lateral thinking

Generating alternative solutions

Team decisions: Decision making styles

Risk management in decision making

Implementing decisions

Criteria for evaluating decisions

Ethics in decision making


N104,813.00 VAT Inclusive

Discounts off regular fees for open programmes: 3-5 nomination – 5%

Programme also available as in-plant. Fee: Negotiable

Who Should Attend?

Managers and members of work teams

April 8 – 9,

June 8 – 9,

October 17 – 18, 2019


Property of Impact Consulting Nigeria.