Successful organisations all over the world, understand that to significantly increase productivity, leaders need to nurture and develop productive relationships with their staff. Employees have to be coached and mentored by more experienced staff to achieve stated goals and objectives. It is universally true that leaders develop people who in turn develop businesses”.

Good managers take on many roles. They communicate a clear vision and articulate a precise direction. They provide feedback, inspiration, encouragement and when necessary – discipline. A good manager does whatever it takes to help employees move forward professionally and personally. Your managers require this special programme on managing people skills to assist them develop the potential of their associates.

Learning Objectives

At the end of the programme, you will:

Apply coaching and mentoring techniques to unlock employee potential for maximum performance

Use emotional intelligence in managing associates

Develop coaching skills, attitudes and behaviours to foster success at all levels

Recognize and adapt to individual and situational differences

Create a positive, supportive environment that generates commitment and enthusiasm between managing and associates.

Manage subordinates (mentees) expectation and guide them to achieve department and corporate goals,

Handle concerns without hurting

Learning Contents

Managers as mentors

Why mentoring makes sense

Mentoring skills

Mentoring partnership and issues

Establishing shared insight through quality feedback

Fostering self-awareness and self-responsibility

G.R.O.W model

Reviewing success

Coaching and its benefits

Step in coaching

Learning styles

The effective communication process

Using and interpreting body language

Persuasion technique

Transactional analysis

How to give instructions

Managing relationships with emotional intelligence

Working with emotional intelligence

Building trust

Leadership styles

Employees readiness and willingness

Implementing situational leadership

Motivation process

  • Motivating People

Understanding individual and group needs

Gaining co-operation and commitment


N116,638.00 VAT Inclusive

Discounts off regular fees for open programmes: 3-5 nomination – 5%

Programme also available as in-plant. Fee: Negotiable

Who Should Attend?

Officers and managers who desire enduring result


May 8 – 10,

September 9 – 11, 2019

Property of Impact Consulting Nigeria.