New generations of workers (Gen Y) are now entering the organization. Managers need new skills to manage and bring the best of them. Managers need to know how employees think about the future, their work, and what they expect of their managers and supervisors.

This course is for managers and supervisors who want to break away from the traditional style of managing people to more creative way of making their employees more engaged and committed to delivering the best result for the organization.

Learning Objectives

Participants will:

Gain new perspectives of managing people for better results

Understand what motivates the new knowledge worker

Have confidence in coaching the young worker

Lead team to higher performance

Learning Contents

Understand your role in the organisation context

Managing one self

Generation X and Generation Y employee’s characteristics

Effective delegation

Transactional vs. transformational leadership

Empowering others to perform

Efficiency and effectiveness in managing people

Managing difficult employees

Employee engagement and motivation boosting techniques

Work-life balance

Performance management through KPI’s

Keeping communication channels open

Coaching skills


Negotiable, Programme available as inplant only.

Who Should Attend?

Line Managers, HR Managers, Professional & Technical Managers.

Property of Impact Consulting Nigeria.