ADVANCED MANAGEMENT & ADMINISTRATIVE COURSE FOR SECRETARIES& PAS -3 DAYS
This course prepares senior secretaries and PAs for a career change into supervisory, managerial and administrative positions. It will also enable participants to manage stakeholders and their bosses who are likely to be General Managers and Directors, anticipate their needs and help run their offices smoothly and efficiently.
Learning Objectives
Participants will:
- Acquire managerial and administrative skills
- Manage an office effectively
- Lead and motivate others
- Manage events such as AGMs, send forth and protocol
- Write well and communicate effectively
Learning Contents
- Becoming a manager and an office administrator
- Principles and practice of office management
- Building an effective support team
- Management processes: Planning, Organising, Directing, Controlling
- Using formal and informal communication to achieve results
- Problem-solving and decision making
- Managing the boss
- Office facilities management / Health safety and environment
- Events management
- Protocol and travels management
- Time management – Urgency / Importance matrix
- Work ethics
- Emotional intelligence
- Personal effectiveness techniques
Fee: Negotiable
Discounts off regular fees for open programmes: 3-5 nominations – 5%
Programme also available as in-plant. Fee: Negotiable
WHO Should Attend?
Senior Secretaries, PAs and others who want a career change to Administration
Property of Impact Consulting Nigeria.