This course is designed to help you understand the credit management methodology and tackle the issues related to late payment by laying out the options available to you. Through expert facilitation, participants will quickly come to understand and use the processes and procedures required for effective credit control so as to improve company cash flow and reduce debtors. Effective credit management also requires one to understand the evasion tactics of debtors and the legal process involved in debt recovery.

Learning Objectives:

Participants will:

Establish effective credit and collection policies

Acquire negotiation & reconciliation techniques

Improve cash flows with effective credit control management

Identify insolvency signs and take appropriate action

Counter debtor delay tactics

Understand the legal procedures in debt recovery.

Learning Contents:

The business model Credit policy and management

The stakeholder’s analysis

The stages of credit control

Credit risk assessment: quantitative & qualitative techniques

Payment terms & methods

Dealing with disputed debt

Good practice in debtor’s management

Understanding debtor’s evasion tactics

Pre-commencement checklists

Legal procedures for debt recovery


N104,813.00 VAT Inclusive

Discount off regular fees for open Programme: 3-5 nomination 5%

Programme also available as in-plant. Fee: Negotiable.

Who Should Attend?

Sales managers, Credit controllers, Accountants, Accounts receivable officers and Officers involved in the credit function.


May 13 – 14,

November 18 – 19, 2019

Property of Impact Consulting Nigeria.